Finance and Operations Analyst

Full-Time in London, GB - Operations - £23k - £35k


Creoate is building products and solutions in unconventional ways so that more entrepreneurs and small businesses owners can better run their businesses.


We help independent retailers buy sustainable and unique products from brands and wholesalers on a centralized platform, using artificial intelligence and predictive analytics to improve retailer forecast sales, manage inventory levels and get sustainable finance. 🙌

All we do is aimed at delivering more choice, better pricing, and more efficient logistics at a global scale for our customers. Our mission has been extensively covered in TechCrunch and Sifted (hottest investments shortlist), and we are led by a world-class team who have worked at or invested in high-growth cultures including Farfetch, Amazon, Checkout, Vinted, Lyst, Zapp, Weezy, and Deloitte.

We`re currently a team of 45 strong, and growing fast across 4 different countries with hubs in the UK (London), Canada (Toronto), Portugal (Lisbon).


Having delivered tremendous growth in 2021 across three continents, Creoate is now looking for a Finance & Operations Analyst willing to take initiative and be naturally inquisitive about our financial and operational principles and processes. With this role you will get a broad exposure to the operational workings of a fast growing and dynamic business.

As a Finance & Operations Analyst, you will be supporting various day to day operational processes as well as ad hoc projects that drive efficiency and growth. On a daily basis, tasks and projects could include performing reconciliations, building reports, analyzing large data sets and interacting with customers, suppliers and logistics partners to resolve order issues and improve the customer experience.

You learn about and contribute to the critical function that Finance & Operations plays in a global, two-sided e-commerce marketplace.

Entrepreneurial and curious individuals will thrive with this varied role, where you will have the opportunity to contribute ideas from day one and take on diverse responsibilities.

An interest in technology and retail are essential.

Some of the things you’ll be doing

  • Analyse marketplace performance metrics and support actions to improve and optimise customer experience;
  • Identify area of improvement on internal documentation and procedures;
  • Provide internal updates and report on operational metrics;
  • Communicate with customers, suppliers & logistics partners via email;
  • Collaborating with product, marketing and sales teams on company-wide initiatives.

You’ll be a great fit if

  • You have exceptional communication skills - written and verbal;
  • You have an analytic mind - able to digest lots of data and spot patterns and trends with ease;
  • You like problem solving - you like the challenge of tackling problems head-on and see these as opportunities to improve;
  • You like variety and thrive in a fast-pace or changing environment;
  • You have previous customer service experience;
  • You are open minded and eager to learn.

Perks and Benefits

🌍 Be part of a Global, diverse and friendly team

🏖 25 days holiday (plus 8 bank holidays)

📚 Learning budget

🕰 Hybrid working

🚀 Real opportunities to grow in your career and develop your skills as we scale the company

💰 Competitive salary

🐶 A dog-friendly office

🕺 Regular socials (when safe to do so). We love a good social